At NES Group Medical, we specialise in the testing, servicing, and maintenance of aged care equipment, delivering safety, compliance, and peace of mind to aged care providers across Australia. With over 20 years of experience, NES is a trusted industry leader known for making the process seamless, cost-effective, and efficient.
Expert Aged Care Equipment Service
We understand the critical role that reliable equipment plays in delivering high-quality aged care. Our qualified technicians service everything from hospital beds and patient lifters to wheelchairs, medical devices, and mobility aids. Whether it’s scheduled servicing or urgent repairs, NES Group Medical ensures your equipment performs to the highest standard.
We provide:
- Routine and emergency servicing across all aged care equipment
- Compliance testing to AS/NZS 3551 and AS/NZS 3760
- Digital asset management and detailed service reporting
- On-site and off-site service flexibility
- Customised preventative and reactive maintenance plans tailored to your facility’s needs
Standard Equipment Service Intervals
| Equipment Type | Service/Testing Interval | Standard/Notes |
|---|---|---|
| Electric Hospital Beds | 12 months | Mechanical and electrical inspection (3551) |
| Patient Lifters / Hoists | 6 months | Load testing and full safety check (3551) |
| Wheelchairs / Mobility Aids | 12 months | Mechanical safety and frame check |
| Air Mattresses / Alternating Pressure Devices | 12 months | Pump function, pressure check |
| Vital Signs Monitors | 12 months | Calibration and performance (3551) |
| Defibrillators (AEDs) | 6–12 months depending on usage | Functional and battery check (3551) |
| Electrical Appliances (non-medical) | 6–12 months (depending on risk category) | RCD and PAT testing (AS/NZS 3760) |
| Examination/Treatment Tables | 12 months | Frame, motor, and upholstery check |
| Refrigerators (for medications) | 12 months + daily temp logs | Mechanical + thermostat performance |
| Shower Trolleys / Hygiene Chairs | 6–12 months | Mechanical and corrosion check |
Note: Intervals may vary based on usage intensity, manufacturer recommendations, and facility risk assessments. NES will tailor your maintenance schedule to reflect this.
- Thermal Disinfection Testing
- A₀ value measurement and heat distribution mapping
- Calibrated data logger monitoring
- Assessment of disinfection hold times and temperature compliance
- Cleaning Efficacy Testing
- Soil test indicators for protein, blood, and carbohydrate residues
- Visual inspection of washer chamber and test items
- Compliance with AS 5369:2023 and ISO 15883-1
- Chemical Dose and Rinse Validation
- Detergent dosing accuracy check
- Rinse cycle evaluation for chemical residues and water quality
- Conductivity testing and residual analysis
- Mechanical and Safety Checks
- Door seal integrity and locking mechanisms
- Alarm system function and cycle accuracy
- Calibration and machine parameter checks
- Detailed Reporting
- Fully compliant validation report
- Calibration certificates for all test equipment
- Recommendations for corrective actions (if needed)
Reliable Aged Care Equipment Testing
NES Group Medical conducts thorough aged care equipment testing in accordance with:
- AS/NZS 3551: Management and maintenance of medical devices
- AS/NZS 3760: Electrical testing and tagging of portable appliances
All results are securely stored and accessible via our client portal, streamlining audits and accreditation.
Why Choose NES Group Medical?
- Fully Compliant: Adhering to AS/NZS 3551 & AS/NZS 3760
- Audit-Ready Support: We help meet aged care accreditation requirements
- Industry Leaders: Trusted by aged care providers nationwide
- End-to-End Support: From installation to testing, servicing, and reporting
- Tailored Maintenance Plans: Preventative and reactive care to suit your facility
- Transparent, Cost-Effective Service: No hidden fees, just expert care
