What types of facilities does NES Group Service?

Medical Centres and General Practices, Specialist Clinics,Dental Surgeries, Orthodontists, Hospitals, Day Surgeries, Nail Salons, Day Spas, Cosmetic Clinics, Tattoo Parlours, Food Preparation Facilities, Laboratories of all types.

Can NES Group test, validate and service all brands of Autoclave?

Yes. NES Group's technicians are trained in the current Australian Standards AS5369:2023 and AS 3551:2012, so you can be assured that your autoclave is correctly validated and performing to Australian Standards and the manufacturers specifications regardless or brand or size. We can carry out an autoclave validation on all brands including but not limited to: Innovo Puraclav, Melag, W&H Lisa, Sirona, Mocom, Midmark, Cominox, Euronda, Eschmann, Atherton, Systec, Tuttnauer, Getinge, Celitron and more. We can validate any brand on the market.

What areas can NES Group service?

We have engineers that service across Australia in all states and territories as well as in rural and remote areas in a professional and cost effective manner. Ask our team about our cost share program for rural and remote practices.

How are Autoclaves tested and calibrated for validation?

1. Our technicians use high pressure and high temperature data loggers to map the internal chamber pressure, heat and penetration over time at various locations inside your autoclave. It is important to also identify your chamber "cold spot". 2. Steam penetration is assessed using a process challenge device (PCD) with a challenge pack and full challenge load. Chemical and bio-enzymatic indicators placed inside the PCD are read immediately after the cycle to confirm adequate steam penetration and air removal; these indicators are not incubated. 2a. Where biological indicators are required, we place sealed vials containing Geobacillus stearothermophilus spores in specific locations in the chamber, run the test cycles, then incubate the vials to confirm the spores have been inactivated. 3. We plug the autoclave into our electrical safety analyser which runs through a series of electrical tests to ensure the autoclave is safe to operate. 4. Visual examination of door locking hardware, seals, chamber, pumps and general condition of the autoclave. 5. Issue you with your autoclave validation certificate and report. All our processes are completed in line with manufacturers recommendations and Australian Standards and can take up to 4 hours to correctly complete. NES Group's service engineers are trained in the current Australian Standards AS/NZS 5369:2023 and AS/NZS 3551:2012, so you can be assured that your autoclave is correctly validated and performing to Australian Standards and the manufacturers specifications.

Is it expensive and are there lock in contracts?

No! Our aim is to make meeting your annual calibration requirements easy and affordable. We have invested heavily in the training of our staff and in the latest and most efficient test equipment to dramatically reduce the labour time required to complete your testing, by doing this we are able to reduce the costs associated to properly maintaining your equipment making it very affordable to stay compliant for even the smallest of practices. Our customers get the options of: No Lock In Contract Annual Service Testing under this arrangement is done on a year by year basis with not lock in contract, we contact you the following year when you are due. 3 Year NEScare Service Agreement Most of our larger healthcare groups take advantage of group procurement service agreements, we can combine all of your practices as a group for a 3 year term benefits of this are: – Programmed service intervals based on your requirements making maintenance of your equipment easy – Access to our online portal – Access to discounted NEScare rates – Lock in todays discounted prices for the next 3 years – Group Procurement Discounts – Free access to loan equipment – Same day priority service for most areas In Summary: We make it very affordable to have your autoclave correctly validated and to stay compliant even for the smallest of businesses. Pricing for our Autoclave Validations is very affordable, you cannot afford not to do it. We rely on our great service, expert knowledge and outstanding value to keep our customers retuning on their own terms. We do offer flexible 3 to 5 year NESCare service and maintenance packages so that our customers have the option to further reduce service and maintenance costs.

If I have had my Autoclave serviced, does it still need to be Validated?

Absolutely. You will definitely need to have your autoclave validated even if it has been serviced regularly. Servicing your autoclave is also a very important task but is not the same as autoclave validation. Autoclave validation is a documented process of installation, operational and performance qualification (IQ/OQ/PQ) carried out to the manufacturer’s requirements and AS/NZS 5369:2023. It confirms that heat, time, pressure and steam penetration are performing correctly and reaching the required values throughout the chamber and load. Autoclave servicing is completed in line with the manufacturers requirements to ensure things like filters, seals, sensors, pumps, and chamber are correctly maintained to avoid breakdowns and faults from occurring. Similar to taking your car to the mechanic for a service. Service intervals will depend upon the type of autoclave and frequency of use, some practices may require a service annually others quarterly.

How Often is Autoclave Validation Required?

Autoclave Validation is a mandatory requirement and is required normally every 12 months sometimes more frequently depending upon frequency of use any changes that may have been made to the autoclave or sterilisation cycle and calibration history.

Does NES Group Service and Repair Autoclaves?

Most definitely! Our highly trained and experienced technicians can carry our routine services on your autoclave, validations and emergency repairs quickly and cost effectively. We also have loan units on hand ready to be dispatched to our clients in the case of a breakdown to minimise loss of income from the downtime associated with autoclave breakdowns. NES Group services and repairs all major brands of autoclave in Australia.

What kind of equipment does NES Group test?

– All Types Of Medical Equipment and Surgical Devices AS/NZS 3551:2012 – Autoclave Validation AS/NZS 5369:2023 – Patient Area Testing Body and Cardiac AS 3003 – General Electrical Appliances AS/NZS 3760:2022 – ECG Machines – Vital Signs Monitors – Blood Pressure Monitors – Blood and Vaccine Fridges – Scales and Body Composition Analysers – Spirometers – Pulse Oximeters – Digital Thermometers – Portable Suction Units – Doppler Ultrasounds – Nebulisers – Defibrillators – Electrosurgical Units / Hyfrecators – Examination Lights – Light sources – Operating Theatre Lights – Medical Gas Pendants – Medical Gas Systems – Operating Tables and Beds – And most other types of medical equipment

What kind of medical facilities can NES Group service and in what locations?

NES Group Medical provides routine Medical Equipment Testing and Preventative Maintenance services to a wide range of customers from large hospitals, day procedure clinics, medical centres to smaller medical practices and dentists. NES Group Medical have a number of technicians responsible for medical equipment servicing in Sydney, Canberra, Brisbane & Melbourne on an ongoing basis. NES Group have established travel routes to many rural and remote facilities and have the ability to offer our services in a cost effective manner by sharing travel costs across a number of practices. States we service are NSW, ACT, VIC, QLD, NT, SA and TAS We have established travel routes to service rural and remote facilities as well as fly in fly out arrangements with remote mine sites, please contact our team to find out when we are in your area next.

3,500+ Clients | 20+ years | 98% retention | Australia’s #1 rated medical testing provider

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FAQs

What types of facilities does NES Group Service?
Can NES Group test, validate and service all brands of Autoclave?
What areas can NES Group service?
How are Autoclaves tested and calibrated for validation?
Is it expensive and are there lock in contracts?
If I have had my Autoclave serviced, does it still need to be Validated?
How Often is Autoclave Validation Required?
Does NES Group Service and Repair Autoclaves?
What kind of equipment does NES Group test?
What kind of medical facilities can NES Group service and in what locations?

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Empower People To Improve Healthcare

Unit 1, 66 Turner Rd
Smeaton Grange NSW 2567

1300 651 958

NES Medical Services

Servicing All States and Territories

NES Group Medical offers nationwide medical equipment testing, technical support, and validation services. We specialise in medical devices, aged care equipment, sterilisation equipment, and operating theatre equipment maintenance. With fast response times and expert support, we service all major cities and regional areas across Australia.